Professional installation • Reliable backups • Emergency response
The pump's been quiet for so long you forgot it was down there. Then a storm rolls through. You hear a noise from the basement you don't recognize. You go down the stairs and your foot lands in water.
At Ike Plumbing Services, we build sump systems for the moment of failure, not for the dry weeks in between. Below is what that means.
Any one of these is enough to flood a basement. Most failures involve more than one.
From new installations to emergency repairs and backup systems.
New installation in Greater Normal involves evaluating where the water's coming in, picking the right basin location, sizing the pump to actual inflow rates, planning the discharge route, and getting the electrical right. We do all of it properly the first time.
We evaluate whether the original sizing was correct and upgrade where needed. We don't just swap in the same failing pump.
Stuck float switch, failed check valve, clogged inlet screen, or worn impeller. We diagnose first and recommend repair only when it makes sense.
Runs on municipal water pressure during power outages. Ideal for homes on city water in Normal. No batteries needed.
Reliable protection for homes on private wells or where water-powered isn't suitable. Includes properly sized batteries and maintenance guidance.
Bench-test the pump, verify float, inspect check valve, clear screens. Prevents most emergency calls. Takes about thirty minutes.
"Pump died at 6 PM on a Saturday... They had a tech at the house by 8:30, installed a properly sized replacement plus a battery backup. Worth every dollar."
— Frank D.
"Honest assessment. They told me my existing pump was actually fine — I just needed the discharge line extended... Saved me from buying a new pump I didn't need."
— Helen M.
"There was a noise issue... Called them back and they came out the same morning, fixed it without any back-and-forth. Stand-up work."
— Roy K.
Power outages during severe weather are not coincidental — they're correlated. The exact moment your sump pump is working hardest is the exact moment it's most likely to lose power.
A primary pump with no backup is fine for routine groundwater. It's not fine for the worst-case scenario, which is the scenario the system exists to handle.
Continuous running, frequent cycling, unusual noises, or a pump that's older than seven to ten years are all signals worth investigating. We can diagnose in Greater Normal.
If your basement is finished, if you store anything valuable down there, or if you live in Normal and lose power during storms — yes.
Yes. Requires planning the basin location, drain tile considerations, electrical, and discharge. Doable in most homes.
A properly installed pump in a properly fitted basin is quiet. If your old one was loud, the install probably wasn't great.
We install discharge with freeze-resistant terminations and slope the line correctly.
Sump pump failures don't announce themselves until the basement's already taking water. Call Ike Plumbing Services today.
Click Here to Call (888) 466-2103Schedule installation, replacement, or inspection in Normal before the next weather event.